Data Protection

tc65 Privacy Policy

Tc65 takes the privacy of your personal information seriously. This page explains in detail what data we collect, how we use it, how we keep it secure, and what rights you have.

Last Updated: January 2026
SSL Encrypted
Fully in Bengali
Section 1
Scope of Data Collection
Section 2
Purpose of Data Use
Section 3
Third Parties & Sharing
Section 4
Cookies & Tracking
Section 5
User Rights

Main Sections of the Privacy Policy

SSL
Encrypted Data Transfer
0
Sale to Third Parties
KYC
Secure Identity Verification
GDPR
Compliant with International Standards
24/7
Data Protection Active

Your Privacy Is Our Priority: By registering or using the tc65 platform, you agree to the terms of this Privacy Policy. We never sell your personal data or use it for unauthorised purposes.

1 Introduction & Scope

This Privacy Policy explains how the tc65 platform collects, uses, stores, and protects users' personal information. It applies to all tc65 digital services — including the website, mobile app, and any related services.

Tc65 follows international data protection standards. The principles of GDPR (General Data Protection Regulation) and other relevant data protection laws are reflected in how we manage your information.

This policy is written in Bengali so that tc65's Bangladeshi users can clearly understand their data protection rights in their own language. If anything is unclear due to language, please write to us at [email protected].

Who This Policy Applies To

User Type
Applicability
Registered Account Holder
Full policy applies — including KYC data
General Visitor
Cookies & anonymous browsing data apply.
Transacting User
Financial Data Protection Provisions Apply
Inactive Account
Data Retention Policy Applies

2 Data Collection

Tc65 collects user data through several means — directly during registration, through platform usage, and automatically via technical methods.

Information Provided Directly

Information You Provide Directly:

  • Identity Information: Full name, date of birth, national ID number or passport number.
  • Contact Information: Email address, mobile number, residential address.
  • Account Information: Username and password (stored in encrypted form).
  • Financial Information: Payment method details and transaction history.
  • KYC Documents: ID document scans, proof of address.
  • Support Contact: Messages and complaints sent to the support team.

Automatically Collected Information

Automatically collected while using the platform:

  • Device Information: Device type, operating system, browser version.
  • Network Information: IP address and internet connection type.
  • Usage Data: Pages visited, gaming history, session duration.
  • Cookie & Tracking Data: Preferences, session tokens.
  • Log Files: Server logs, error reports, and performance data.
Data Type Time of Collection Mandatory?
Name & Identity Registration & KYC Yes
Email & Phone Register Yes
Financial Information Deposit/Withdrawal Yes
IP Address On Every Connection Automatic
Cookie Data During Browser Visits Optional (Non-Essential)
Gaming History During Gameplay Automatic

3 Purpose of Data Use

Tc65 uses the data it collects only for specific, legitimate purposes. We never use your information beyond what has been disclosed.

Primary Purpose of Use

  • Account Management: Ensuring secure registration, login verification, and account protection.
  • KYC & Age Verification: To verify user identity and confirm users are 18 or older.
  • Provision of Gaming Services: Ensuring a personalized gaming experience based on user preferences.
  • Payment Processing: Processing deposits, withdrawals, and bonus distributions.
  • Customer Support: Handling questions, complaints, and issue resolution.
  • Responsible Gaming: Detects unusual gaming behaviour and provides appropriate support.

Secondary Use Purposes

  • Fraud Prevention: Monitoring suspicious transactions and account activity.
  • Platform Improvement: Improving user experience and platform performance.
  • Regulatory Compliance: Meeting legal obligations and preparing regulatory reports.
  • Personalised Experience: Delivering content and offers tailored to user preferences.
  • Contact: Sending important updates, security notices, and promotional messages (subject to your consent).

Marketing Communications: tc65 asks for your consent before sending promotional emails or messages. You can opt out of marketing communications at any time — during registration or later — without affecting your core account services.

5 Data Sharing & Third Parties

Tc65 does not sell your personal data. However, limited information may be shared with third parties in specific circumstances — always in a secure and controlled manner.

Who Your Information May Be Shared With

Third-Party Type What Information Is Shared Why It's Needed
Payment Provider Transaction details, payment information. Deposit & Withdrawal Process
KYC Verification Service Identity Documents Age & Identity Verification
Game Software Providers Gaming Session Data Game Operations & RNG Verification
Law Enforcement Agencies As Required by Legal Order Fulfilling Legal Obligations
Technology Services Anonymous Usage Data Platform Maintenance & Analytics

Strict Prohibition: tc65 does not sell or transfer your personal data to any advertisers, data brokers, or unauthorized third parties. Data processing agreements are in place with all third parties.

In the Event of a Business Change

In the event of an ownership change, merger, or acquisition of tc65, user data may be transferred to the new entity. Users will be notified in advance, and the same privacy standards will be maintained.

7 Data Retention Period

Tc65 does not keep your data longer than necessary. Retention periods vary depending on the type of data.

Data Type Retention Period Reason
Account Information For the duration of the active account + 5 years Regulatory Requirements
KYC Documents 5–7 years after account closure Legal Obligation
Transaction History 7 Years Financial Regulatory Requirements
Gaming Log 3 Years Dispute Resolution
Support Contact 2 Years Service Quality Improvement
Analytics Data (Anonymous) 13 Months Platform Development
Marketing Consent Log Consent Withdrawal + 3 Years Proof of Consent

Once the retention period expires, data is securely deleted or anonymized. However, data relevant to legal obligations or unresolved disputes may be retained until the matter is settled.

8 Security Measures

Tc65 uses industry-leading security technology to keep your data protected.

Technical Security

  • SSL/TLS Encryption: All data transfers between the platform and your device are encrypted. A padlock icon in your browser means the connection is secure.
  • Data Encryption: Sensitive stored data (passwords, financial information) is protected with AES-256 encryption.
  • Two-Factor Authentication: Two-factor authentication is required for account login.
  • Firewall & DDoS Protection: Active protection against unauthorised access and attacks.
  • Regular Security Audits: Periodic security assessments conducted by independent third parties.

Organizational Security

  • Access Control: Only authorised staff have access to the data they need — following a strict least-privilege policy.
  • Staff Training: Regular staff training on data protection.
  • Third-Party Agreements: Data processing agreements are mandatory with all service providers.

In the Event of a Data Breach

  • If a data breach occurs that poses a risk to your rights, tc65 will notify you within the legally required timeframe.
  • The notice will include the type of breach, the data affected, and the steps taken.
  • If you notice any suspicious account activity, report it immediately to [email protected].

9 User Rights

As a tc65 platform user, you have several important rights over your own data. These rights are granted in accordance with GDPR and international data protection laws.

Right to Know

You have the right to know what data we hold about you, why we hold it, and who we share it with.

Right to Rectification

You can request a correction if your information is incorrect or incomplete.

Right to Erasure

You may request deletion of your data in certain circumstances — though limitations apply where legal obligations exist.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be temporarily restricted.

Right to Portability

You can export your data in a machine-readable format for transfer to another service.

Right to Object

You can object to the processing of your data on the basis of legitimate interests or for direct marketing purposes.

How to Exercise Your Rights

To exercise any of the above rights, email [email protected]. Clearly state which right you wish to exercise and what data it concerns. tc65 typically responds within 30 days.

Identity Verification: Before processing any rights request, tc65 will verify your identity — this is a mandatory security requirement.

10 Minor Protection

All tc65 services are strictly for users aged 18 and above. We take special care to protect the privacy of minors.

  • Tc65 does not knowingly collect data from anyone under the age of 18.
  • If a user registers with a false age and this is later verified, the account will be closed and all collected data will be deleted.
  • If any minor's data is collected inadvertently, steps will be taken to delete it immediately.
  • Parents are advised to install Parental Control software on household devices.

If you suspect that a minor's data has been collected on tc65, please notify us immediately at [email protected].

11 International Data Transfers

Tc65 uses servers and service providers located in multiple countries, so your data may be processed outside your home country.

The following safeguards are in place for all international data transfers:

  • Standard Contractual Clauses (SCC): GDPR-approved contracts used for data transfers outside the EU.
  • Adequacy Decision: Data is only transferred to countries with adequate protection standards.
  • Third-Party Agreements: Data processing agreements in place with all international partners.
  • Encryption: All data in transit is transmitted in encrypted form.

12 Privacy Policy Updates

Tc65 reserves the right to update this privacy policy as needed. Any changes will be reflected in the revised date on this page, and significant updates will be communicated via email to registered users.

  • Minor changes will be published on this page.
  • You will be notified by email 14 days before any significant changes take effect.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • Previous versions may be available upon request from [email protected].

13 Contact & Complaints

Contact us for any questions, requests, or complaints regarding our Privacy Policy.

Tc65 typically responds to privacy-related requests within 30 days. For complex requests, this timeframe may be extended, and you will be notified in advance.

Our Commitment

Tc65 sees your personal data as more than just a data point — it represents your trust. We are committed to protecting that trust.

Pillars of Data Protection

Key Privacy Protection Features at tc65

The measures we take to keep your data safe

SSL Encryption

All data exchanged between your browser and tc65 servers is fully encrypted using SSL/TLS technology. Third parties cannot access this information.

No Sale of Data

Tc65 never sells user personal data to advertisers, data brokers, or unauthorized third parties. This is a core principle we uphold without exception.

User Controls

You have the right to access, correct, delete, and port your data. These rights can be exercised through a straightforward request process.

Limited Retention Period

Tc65 does not retain data longer than necessary. Each data type has a defined retention policy, and data is securely deleted once that period ends.

GDPR Standards Compliance

Tc65 follows the principles of GDPR — the highest international standard for data protection — and applies the same standard for users in Bangladesh.

Transparency in Bengali

Tc65's privacy policy is written in plain language — clear and straightforward, without any legal complexity.

Your Rights

Your Rights Regarding Personal Data Protection

Your Controls Over Your Data at tc65

Data Access

You may request a full list of the personal data we hold about you — simply submit your request by email.

Data Correction

To correct an incorrect name, address, or any other details, update them via Account Settings or submit a request by email.

Opt Out of Marketing

You can opt out of marketing emails or messages at any time — this will not affect your access to core services.

Data Download

You can request a download of your complete gaming history and account data.

Account Deletion

You may request to close your account and delete your data — subject to applicable legal obligations.

File a Complaint

For privacy-related concerns, email [email protected] with the subject "Privacy".

General Questions

Frequently Asked Questions About Privacy

Answers to user questions about tc65's data protection and account management

There are two ways to update the phone number or email on your tc65 account. First, log in and go to Account Settings or the Profile section to update it directly — an edit option is available there in most cases. Second, if you are unable to make the change through Settings, [email protected]Email us with "Profile Update" in the subject line. Include your account username or registered email and specify what you'd like to change. For security purposes, identity verification may be required before any changes are made. For email address changes, a verification link will be sent to the new email — clicking it will confirm the update. After updating your details, KYC re-verification may be required before making financial transactions.

To claim a Welcome Bonus at tc65, you generally need to follow the steps below. First, On the Registration Page Go ahead and create an account with accurate details. If a bonus code is requested during registration, enter the applicable code. Then make your first deposit — the Welcome Bonus is generally tied to your initial deposit. The deposit amount must meet or exceed the minimum specified in the bonus terms. The bonus may be credited automatically or may need to be claimed separately from your account. One important thing to keep in mind is that every bonus comes with its own Wagering Requirement — before accepting a bonus Terms & Conditions page Read the Bonus section. For any bonus-related issues, contact us at [email protected].

Join tc65 on a Secure Platform

We are committed to protecting your data. Register today and enjoy safe gaming in Bengali.

Related Information: Terms & Conditions and Responsible Gaming Read. For enquiries, FAQ View.
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